BPO News RSS Feed

Business process outsourcing (BPO) is a subset of outsourcing that involves the contracting of the operations and responsibilities of specific business functions (or processes) to a third-party service provider. Today, BPO typically refers to the outsourcing of “back office” functions such as software or systems coding, billing, payment processing, debt collection, customer relationship management, technical support, and even accounting or finance functions.

See all Topics

Filter by Location

Alabama Alaska American Samoa Arizona Arkansas California Colorado Connecticut Delaware Florida Georgia Guam Hawaii Idaho Illinois Indiana Iowa Kansas Kentucky Louisiana Maine Maryland Massachusetts Michigan Minnesota Mississippi Missouri Montana Nebraska Nevada New Hampshire New Jersey New Mexico New York North Carolina North Dakota Northern Mariana Islands Ohio Oklahoma Oregon Pennsylvania Puerto Rico Rhode Island South Carolina South Dakota Tennessee Texas United States Virgin Islands Utah Vermont Virginia Washington Washington D.C. West Virginia Wisconsin Wyoming

Independent Research Firm Names Cognizant an Emerging Challenger in Technology-enabled Business Services Market

23 July 2009

Capgemini and IBX Announce Collaboration to Develop Procurement Business Process Outsourcing Solution

23 July 2009

Collection Training Institute, LLC powered by CSS Impact

23 July 2009

Vengroff, Williams and Associates, Inc. Providing Mid-Market Companies With Invoice to Cash Services to Mitigate Risk in Light of Recent Credit Insurance and Factoring Developments

22 July 2009

WNS (Holdings) Limited Signs BPO Partnership Agreement With Trintech Group Plc

20 July 2009

Executive Change: Paula West Promoted to VP of Recruiting at Executive Alliance

17 July 2009

SoundBite Web Services API Optimizes Contact Center Operations and Improves Customer Satisfaction

17 July 2009

Cognizant Schedules Second Quarter 2009 Earnings Release and Conference Call

17 July 2009

New Convergys Relationship Management Survey Highlights Key Internal Customer Experience Challenges and Opportunities for Banks

17 July 2009

The Collections Quandary: Tripped by a Cell Phone No More

15 July 2009

Newly Established Outsourcing Firm Seeks to Disrupt Traditional Phone-based Customer Service Industry

14 July 2009

ARM and BPO Work Driving Call Center Expansions

14 July 2009

Cognizant Launches Comprehensive Platform to Foster Innovation in Testing

10 July 2009

Ask the Experts: Effectiveness of Dialer Campaigns

9 July 2009

Collection Agency Shifts to Site-Premised Dialer After Succeeding With IAT Hosted Predictive Dialing

9 July 2009

LiveVox Study Reveals Unattended Messaging is an Inefficient By-Product of Agency Dialer Line Starvation

9 July 2009

TCN Analyzes Agent Login and Predictive Dialing Vendor Performance

8 July 2009

Aspect Leads Global Outbound Contact Center Market - Datamonitor

8 July 2009

IAT Announces a 25 Percent Increase in Revenue from Their CT Impact Hosted Services

8 July 2009

BPO Properties Ltd. to Hold Conference Call and Webcast of 2009 Second Quarter Financial Results

7 July 2009

About

News RSS Feed



Copyright Auriemma Roundtables, Inc. All rights reserved.