2010 Complaints Infographic

2010 Complaints Infographic

by Jeffrey Hearn

August 30, 2010

Endnotes:

1. Mayer, Caroline E. “As Debt Collectors Multiply, So Do Consumer Complaints.” Washington Post. The Washington Post Company, 28 July 2005. Web. 18 Aug. 2010. http://www.washingtonpost.com/wp-dyn/content/article/2005/07/27/AR2005072702473.html.

2. United States of America. Federal Trade Commission. Annual Report 2010: Fair Debt Collection Practices Act. Washington, D.C.: Federal Trade Commission, 2010. Print.

3. “2009 Complaint and Inquiry Statistics.” 2009 Complaint and Inquiry Statistics. Better Business Bureau. Web. 18 Aug. 2010. http://www.bbb.org/us/2009-complaint-and-inquiry-statistics/.

4. United States of America. Federal Trade Commission. 2006 Identity Theft Survey Report. Washington, D.C.: Federal Trade Commission, 2007. Print.

5. United States of America. Federal Trade Commission. Office of the Secretary. Fair Debt Collection Practices Act Links. Web. 18 Aug. 2010. http://www.ftc.gov/os/statutes/fdcpajump.shtm.

6. Wolf, Isaac. “Complaints Rising over Shady Practices by Debt Collectors.” ScrippsNews. Scripps Howard News Service, 30 Nov. 2009. Web. 23 Aug. 2010. http://www.scrippsnews.com/content/complaints-rising-over-shady-practices-debt-collectors.