DBA International Hosts Webinar on Vendor Management

DBA International is offering a webinar, Vendor Management: Creating a Win-Win Partnership, on Wednesday, August 20, 2014 at 9:00 a.m. PDT/12:00 p.m. EDT.

This webinar will provide attendees with useful insights and tips on the selection and management of your recovery vendor network from industry veterans. Among the areas to be discussed are vendor due diligence and selection, building a “win-win” partnership, your compliance obligations and establishing goals and benchmarks.

Participants will gain:

• Insight into agency thinking and workings and how that should influence their selection of vendors
• Some proven tips on incentivizing agencies to improve collections, compliance and reduce complaints
• Information on picking the right attorney firm
• Motivating attorneys to maximize performance while meeting ever increasing compliance requirements

This course qualifies for one credit for those individuals seeking or renewing their Certified Receivables Compliance Professional (CRCP) designation through DBA International.

Sponsored by Mjollnir Group, Inc., this one-hour webinar will feature industry veteran Xenia Murphy, Director of Legal Outsourcing at Encore Capital and Paschco Montoya, EVP of Performance Management at TRAKAmerica.

Members and non-members can register for Vendor Management: Creating a Win-Win Partnership webinar at https://www.dbainternational.org/education/webinars.asp.

DBA International is the nonprofit trade association that represents the interests of public and private companies that purchase performing and nonperforming receivables on the secondary market. Founded in 1997 by a small group of companies to provide a forum to advance best practices within the industry, today DBA has grown to represent over 525 companies. DBA provides its members with networking, educational, and legislative advocacy opportunities through an annual conference, an executive summit, regional seminars, state and regional committees, newsletters, webinars, teleconferences, and other media. DBA maintains a code of ethics and a national certification program that promote uniform industry standards of best practice which member companies must comply with in order to maintain membership. DBA is headquartered in Sacramento, California.

To learn more about DBA’s educational program offerings or certification program, contact DBA’s Professional Development Manager Annette Marteeny Kitowski at amkitowski@dbainternational.org or (916) 482-2462.