Executive Changes: F.H. Cann Adds Top Talent to Executive Team

F.H. Cann and Associates Inc. (FHC), a nationally recognized industry leader in collections and receivables optimization, announced today that long time student loan and financial service industry veterans Mike Beatty, Rick Broady, and Mary Lanzillo have been appointed to Executive Leadership and Officer roles within the organization. Mike Beatty will now serve as Chief Compliance Officer (CCO) as well as General Counsel, and Rick Broady will now serve as Chief Administrative Officer (CAO), and Mary Lanzillo will now serve as Comptroller.

FHC’s President and CEO Frank Cann, Jr. stated, “As we strategically grow the organization, it is imperative that we continue to add individuals of Mike, Rick, and Mary’s caliber to our Senior Executive Team. I could not be more excited about these appointments. These individuals possess extraordinarily impressive careers in the student loan and financial service industry. I am pleased to add them to an already talented Executive Board.”

Mr. Beatty joined FHC in January, 2012, as General Counsel and Vice President of Compliance bringing over 15 years of legal and compliance experience in the collection industry to the company. Since joining FHC, Mr. Beatty has taken on the responsibility of overseeing compliance training, quality assurance management and legal issues. Prior to his employ at FHC, Mr. Beatty served at First Marblehead Corporation in Boston, MA, as Counsel and Managing Attorney. This experience provided Mike with the tools needed to handle lawsuits, client audits and regulatory matters for FHC. Mr. Beatty’s background in the Financial Services sector helped him develop the skill set needed to assess economic, reputational and regulatory risk factors in running a Compliance program in the ARM industry.

“I am excited to begin the next chapter in my career with FHC. It is rewarding to take on a leadership role and help shape the culture at an already outstanding company. Integrating client recovery expectations and compliance is a challenge I am eagerly embracing, with a staff committed not only to high recovery numbers, but also to superlative, compliant customer service”.

For over 25 years Mr. Broady has been a results-driven executive in the Educational Services industry with a diverse background in business operations, strategic planning, information technology, and Default Management and Collections. He has proven operational experience developing and implementing strategies focused on customer service, process improvement, bottom line performance, and organizational quality. His experience most recently includes roles as a Vice President overseeing large scale operations for Financial Aid and Default Management at Universal Technical Institute (UTI) in Scottsdale, Arizona, and Kaplan University in Fort Lauderdale, Florida. In 2008, Mr. Broady worked as an independent consultant for Elm Resources, where he developed a strategic roadmap aimed at increasing customer satisfaction while improving operating and cost efficiencies. Prior to that, he served as a Senior Vice President at First Marblehead Corporation in Boston, Massachusetts where he held various leadership roles including the overseeing of third party servicers responsible for servicing and collecting on client accounts. Finally, Rick worked for the Education

Lending Division of KeyBank USA, Key Education Resources, in Boston, Massachusetts from 1984 to 2004 where he held the titles of Chief Information Officer and Chief Operations Officer. During his tenure he was responsible for all areas of IT, loan origination and servicing, collections, and facilities.

Mr. Broady commented, “Mr. Cann has built a great company by placing the client first and recognizing that you are only as successful as the people you have around you. This philosophy has resulted in an organization comprised of highly skilled Collections and Management staff who all share the same dedication and corporate vision. I am honored by the promotion and look forward to being a contributing member of the Executive Team”.

Ms. Lanzillo possesses over 30 years of experience as a financial service professional. She joined FHC in 2010 in the accounting department. Her commitment to stringent and accurate accounting practices earned her a promotion to Fiscal Coordinator in 2011, and based on her tireless dedication to the organization, tremendous work ethic, and her efforts to be thorough, has now been appointed to the role of Comptroller.

Mr. Cann continued, “Since joining our organization Mary has become an invaluable member of our management staff. Her professionalism and attention to detail are second to none. This appointment is well deserved.”

Ms. Lanzillo previously held leadership roles for David Taylor & Associates, LLC as a managing member of Finance and Human Resources, where she operated as Office Manager and oversaw all bookkeeping processes and procedures in addition to acquiring and maintaining licensing requirements from 1999 to 2010. She also served as Office Manager and Bookkeeper for Whiting’s Foreign and Domestic Auto Service from 1994 to 1998. Ms. Lanzillo received her education at the prestigious Burdett School in Boston, Middlesex Community College where she was the highest ranking business student, and UMass, Lowell.

Ms. Lanzillo commented, “It is an honor to be appointed to this position. I am grateful for the opportunity to meld my skill set with those of the existing management team in our pursuit of providing the best service and returns to our clients. F.H. Cann & Associates, Inc. is a dynamic, goal-oriented company that continually strives to be an industry leader while making its company one of the best places to work in collections.”

In closing, FHC’s Chief Operating Officer Walter Steele stated, “Mr. Cann has never wavered from his commitment to excellence for the organization. The appointment of these incredibly talented individuals to the executive committee is just another example of how FHC operates. Our company growth philosophy is centered on finding the right people, and I can positively say these are the right people.”

In the last 4 years FHC has not so quietly transformed from a strong regional collection agency into a robust well respected national debt management company in the student loan collections vertical. The company has grown fivefold in size and earned national recognition through InsideARM and Best Companies Groups as one of the best companies to work for in the collections industry for the last two years in a row. FHC has become a major sponsor for national industry-wide conferences centering on knowledge-based credit and collections symposiums as well as contributing authors through various media outlets over the same period sharing best practices with the industry.

For further information please send inquiries to info@fhcann.com.

F.H. Cann and Associates Inc. is a nationally licensed debt collection and receivables optimization firm that is based in North Andover MA. F.H. Cann and Associates specialize in Student Loan, Banking, Municipal, and Commercial debt verticals.