NCO Named on 2009 Global Services 100 from Cybermedia Publications

HORSHAM, Pa.–NCO Group, Inc. ("NCO"), a global provider of business process outsourcing services, is pleased to announce that it was named to the 2009 Global Services 100, an annual ranking of the top IT and business process outsourcing providers published by Cybermedia. In addition to being named on the Global Services 100, NCO was listed fourth on the list of Top 10 "Best Performers: Contact Center."

Commenting on the award, Steven Leckerman, Executive Vice President and Chief Operating Officer of NCO, said, "To be recognized on this prestigious list is a testament to NCO’s commitment to setting demanding goals while operating to the highest ethical and performance standards. It is truly the result of the hard work and dedication put forth by our entire organization, which allows us to deliver outstanding results for our clients on a global scale."

In order to be selected on this prestigious list, NCO was evaluated in several areas, including size, client testimonials, breadth of offerings, quality initiatives, training, attrition, and more. The Top 100 and the 11 category winners were announced at the 2009 Global Services Conference in New York City on February 26th.

"The Global Services 100 is like an index of globalization in the services industry. This year’s list comprises companies headquartered in 19 countries, with customer locations in over 30 countries, and service delivery locations in 31 countries. A company that figures in this list bears testimony to the fact that it can serve global customers from multiple locations," says Ed Nair, Editor of Global Services.

The 2009 Global Services 100 can be viewed at globalservicesmedia.com.

About NCO
NCO Group, Inc. (www.ncogroup.com) is a global provider of business process outsourcing services, primarily focused on accounts receivable management and customer relationship management. NCO provides services through over 100 offices in the United States, Canada, Guatemala, the Philippines, Panama, the Caribbean, Mexico, India, the United Kingdom, and Australia.

About Global Services
Global Services, a media platform by CyberMedia, facilitates the global service delivery for customers and service providers of IT and business-process outsourcing services, and provides cost-effective marketing solutions to the service providers in this industry. A multishore team spanning the U.S.A. and India drives the Global Services brand. The Global Services brand is an integrated media platform that includes the website globalservicesmedia.com and global seminars.

About CyberMedia
CyberMedia, now in its 26th year, is South Asia’s first and largest specialty media house, with fifteen publications (including Dataquest, DQ Channels and DQ Week, PCQuest, Voice&Data, Global Services and DARE) in the infotech, telecom, consumer electronics, biotech and entrepreneurship areas, and is a media value chain including Internet (www.ciol.com), events and television. The group’s media services include market research (IDC India), job board (CyberMedia Dice), content management, multimedia, and media education.

CyberMedia also publishes BioSpectrum Asia from Singapore and Global Services from the U.S.A., the first Indian magazine titles to be published from outside the country for a global audience.