NCO Group, Inc. Earns Prestigious Global Training Recognition

HORSHAM, Pa. — NCO Group, Inc. (“NCO”), a leading global provider of best-in-class business process outsourcing solutions (“BPO”) is pleased to announce that its Corporate Training and Development team, NCO University (NCOU), has been named to the Training Top 125, a prestigious annual ranking of organizations worldwide that excel at employer-sponsored training and development, as determined by Training magazine.  Training magazine is a publication focused on training best practices, benchmarking, and standards for a global audience.

With this important ranking, NCO joins other elite companies, non-profit organizations, and government agencies recognized for their innovative programming. Thousands of companies and organizations worldwide compete for the awards, including many Fortune 1000 and Fortune 500 firms. Some of the world’s most recognizable brands and renowned organizations are included on the list each year. In addition, NCO won a 2011 Special Training Top 125 Award, a special distinction pertaining to span, quality and number of training programs offered and delivered. The Training Top 125 rankings were announced during an awards ceremony at the Training 2011 Conference & Expo, held earlier this month in San Diego, California.

“We are honored to be listed among world-class organizations. In 2009 it was a significant milestone and motivator when we were initially named to Training Magazine’s Top 125. We are humbled and honored to accept the award on behalf of our Training Team and our clients with whom we are so proud to work,” commented Douglas Whitcomb, VP of Corporate Training and Development.  Mr. Whitcomb accepted the award on NCO’s behalf along with Ann Mercadante, Vice President of Global Leadership Development for Excellence.

Added Lorri Freifeld, Editor-in-Chief of Training magazine: “NCO’s ranking on the 2011 Training Top 125 resulted from the strength and scope of its training programs, coupled with a demonstrated commitment to tying training to achievement of corporate strategic goals.”

As an additional service provided to our clients, NCO University offers a full range of services provided by certified, experienced, and award-winning trainers. Service offerings include leadership development, consulting and training, classroom training services, “train-the-trainer” services, communication training, online training platform set-up and deployment, survey set-up, and scoring and segmentation set-up.

About Training magazine
Training magazine is a 46-year-old professional development magazine that advocates training and workforce development as a business tool. The magazine delves into management issues such as leadership and succession planning, HR issues such as recruitment and retention, and training issues such as learning theory, on-the-job skills assessments and aligning core workforce competencies to enhance the bottom line impact of training and development programs. Written for training, human resources and business management professionals in all industries, Training combines a paid circulation with qualified, controlled recipients to deliver the strongest circulation in the market.

About NCO Group, Inc.
NCO Group, Inc. is a leading global provider of business process outsourcing services, primarily focused on accounts receivable management and customer relationship management. With a network of approximately 30,000 employees, supporting the global market, NCO provides services through over 100 offices throughout North America, Asia, Europe and Australia. For more information on NCO, visit www.ncogroup.com.