Executive Changes: ABC-Amega Announces Staff Promotions and Operations Leadership Changes

ABC-Amega, a global commercial receivable management firm headquartered in Buffalo, NY, is proud to announce two changes to the company’s leadership team and a number of staff promotions.

Melanie Terragnoli has been named to the position of Executive Vice President. In this role, Melanie provides overall direction for the company’s Global Operations, which includes the Global Collections and Outsourcing teams, Corporate Quality initiatives, including Global Client Services and Support personnel, and attorney Network Services. She also retains responsibility for ABC-Amega’s Executive Human Resources.

Bob Tharnish will be supporting Melanie in her new role, and has been named Senior Vice President of Quality Assurance and Attorney Network Services. He will focus on Quality and the Attorney management processes, while supporting the company’s growing international collection initiatives by managing an International commercial collection desk.

“We are pleased to be able to make these changes to our operational leadership team, as they are a direct result of ABC-Amega’s recent growth,” stated David Herer, CEO. “Both Melanie and Bob’s increased responsibilities will have a positive impact on the success of the company in 2014 and beyond.”

In addition, ABC-Amega announced several other staff promotions.

Jeff Tharnish has been promoted to Team Leader for the International department. In his new role, Jeff will work directly with the Assistant Vice President of Global Operations to manage the daily global collections’ departmental needs. In addition, Jeff will work with international collection representatives to maintain ABC-Amega’s high quality standards and international best practices. Jeff was previously an International Account Executive and began his career with ABC-Amega in 2007.

Brian Fabian has been promoted to Outsourcing Support Specialist from his previous role in International Third-Party Collections. In his new position, Brian will manage the First-Party Quality Assurance program to maintain best practices for ABC-Amega’s outsourcing projects.  In addition, he will handle client reporting and other outsourcing-related initiatives. Brian has been with ABC-Amega since 2012.

Sarah Jaskowski, who has been with ABC-Amega since 2005, has been promoted to the role of Global Operations Support Specialist. In this position, she will primarily be responsible for managing performances and  results for  daily operations of the company’s proprietary collections software, ABC-Collect and SoftCall®. In addition, Sarah will maintain ABC-Amega’s  collection software systems. Sarah was previously an Administrative Support professional on the Global Support team.

All three positions were recently created as part of ABC-Amega’s Global Operations business plan for 2014.

ABC-Amega is celebrating 85 years of providing domestic and international commercial receivables management. The company’s mission is to provide commercial credit and financial professionals with outstanding and flexible solutions for improving credit, cash flow, and customer retention throughout the world. ABC-Amega Inc. provides a wide range of services including global, third-party commercial debt collection, first-party accounts receivables outsourcing (SoftCall®), credit industry group management, and industry education resources.

For additional information, please contact us at info@abc-amega.com or visit www.abc-amega.com.