ACA International Announces its Annual Credit & Collection Business Academy

Published on:
6 April 2009 at 10:52 a.m. ET

Written by: Press Release –

http://www.insidearm.com/news/00021574-aca-international-announces-its-annual-cr/

MINNEAPOLIS – ACA International, the Association of Credit and Collection Professionals, will hold its annual Credit & Collection Business Academy (CCBA), May 17 – 20, 2009, at the Green Valley Ranch Resort, Spa & Casino in Las Vegas, Nev.

CCBA offers members of the credit and collection industry the unique opportunity to go “Above and Beyond” by advancing their knowledge and skills for two and a half days of interactive, engaging seminars and professional development opportunities. CCBA brings together a faculty of ACA Certified Instructors with an expertise in operations, sales, compliance, legal, state and federal laws and management.

Attendees can choose from the following seminar options:

-Train-the-Trainer

-The Art of Persuasion

-Credit & Collection Compliance Officer Workshop

-Discovering Performance Talent

-Sales: Strategies and Techniques

-Fair Debt Collection Practices Act: Hot Topics

-Retaining Quality Employees

-Top Managers Forum

-Data Security/Privacy

-Inside Credit & Collections Roundtable

-Quality Assurance

-Ethical & Professional Collection Practices

-Fair Credit Reporting Act

By participating in this event, attendees have the opportunity to earn Professional Development Units (PDUs) that can be applied toward a certificate, degree or diploma program through ACA’s educational department, Campus ACA. ACA International’s Professional Practices Management System (PPMS) will also be offered this year for those interested in learning more about how to incorporate a quality assurance program into their organization.

In addition to the educational opportunities, attendees can take advantage of networking opportunities and CCBA’s much-anticipated second annual awards ceremony recognizing those who have obtained educational achievements in the past year.

CCBA is open to members and nonmembers of ACA. This event will provide attendees with educational seminars specific to their role within their organization. Discounts are provided for registrations made through April 17.

For more information or to register for the 2009 CCBA, contact the ACA Meetings Department at +1(952) 928-8000, ext. 137, or by visiting the ACA Web site at http://www.acainternational.org/ccba.