CBE Companies Opens New Operational Center in Iowa

CBE Companies (CBE), a global business process outsourcer (BPO), announced today the opening of its sixth operational center worldwide. The new, Waterloo-Fisher Operational Center, located at 233 Fisher Drive in Waterloo, Iowa, will be the third location in the Cedar Valley area, where CBE is headquartered.

“We’re really excited about our growth nationwide, especially right here in the Cedar Valley,” said Chad Benson, President and COO. “We’re bringing a lot of jobs to the area we’ve called home for nearly a century.”

CBE has hired for approximately 150 new call center positions in the last six months and anticipates needing up to 250 in the months ahead. This new location provides the company with the additional space needed to support that growth.

“As always, employee satisfaction is very important to our success,” Benson said. “This is a very accommodating facility in a prime location for many in the Cedar Valley and will support the aggressive hiring plans we have through 2014.”

To celebrate the opening of the site, CBE is planning a ribbon cutting event today at 9:00 am with the Greater Cedar Valley Alliance and Chamber.

“By opening this facility, CBE keeps yet another commitment made to the Cedar Valley. The confidence in our regional economy and talent pool the CBE team displays is greatly appreciated. Beyond opening their third Cedar Valley location, CBE also continues hiring to fill the jobs created by their growing business,” said Steve Dust, CEO of the Greater Cedar Valley Alliance and Chamber. “It’s exciting to emphasize that CBE’s hiring, along with all the great things happening in the Cedar Valley, is creating additional jobs in construction, real estate, entertainment, professional services and retail.  This investment, job creation, and economic impact are hugely appreciated by CBE’s colleagues, who own and operate businesses throughout the Cedar Valley, as well as the talented people who have new job career opportunities, and the cities that have expanded tax bases because of their continued growth.”

Growth at CBE can also be seen within other areas of its national footprint.  In April, it announced an acquisition that secured an operational center in Haverhill, Massachusetts.  In the near future, CBE will be announcing additional expansion in North America.

CBE Companies is a global business process outsourcing (BPO) organization and is the parent company of CBE Group, CBE Customer Solutions, and Argent Account Acquisitions. CBE Companies is supported by a leadership team of tenured industry experts. Its workforce of dedicated professionals is quickly growing. As the organization grows, new career opportunities are continually created.

CBE Companies currently employs over 1,200 people in six locations globally. Its corporate headquarters is located in Cedar Falls, Iowa, with additional facilities in Waterloo, Iowa; Overland Park, Kansas; Haverhill, Massachusetts and Manila, Philippines. The organization is consistently recognized as a top five Employer of Choice in the Cedar Valley.  It has also been recognized by Workplace Dynamics as one of Iowa’s Top Workplaces.