NEW YORK – iQor, a global provider of business process outsourcing (BPO) services, today introduced LoQus(SM), an application that radically simplifies technology management so that ordinary business users, instead of highly trained technologists, can oversee many critical technology functions.
“With iTunes-like interfaces, LoQus controls all aspects of our environment, from application or internet access to telephony to data extraction,” said Vikas Kapoor, president and CEO of iQor. “By completely automating these functions iQor is drastically reducing human errors and providing ironclad data security to clients.”
As part of TeQ21(SM), iQor’s fully integrated suite, LoQus seamlessly interacts with each major system in the global platform—including iQor’s sophisticated collections module and revolutionary human resource management application. LoQus is powered by iQor’s fully virtualized network, RadiQloud(SM)—the first and largest all-digital Voice-over-Internet Protocol (VoIP) network in the BPO industry.
About iQor
iQor (www.iqor.com) provides business process outsourcing to some of the best-known companies in the world from 21 Centers of Excellence in five countries and three continents. iQor’s 10,000 employees work with state-of-the-art technology that affords maximum flexibility to iQor customers to tap the best skills of a global workforce. It serves clients from a range of industries including financial services, telecommunications and government. Its services include customer care, customer retention and revenue recovery.