Gila Corporation Takes Time to Sharpen the Saw

AUSTIN, Texas — Gila Corporation, in an effort to reinforce the company’s brand – Experience, Execution, Ethics, took the time to train its entire management staff in ethics training. “Gila Corporation prides itself on its ethical collection practices for its clients and we want to constantly reinforce ethical behavior in all we do,” said Patrick J. Swanick, Chief Executive Officer of Gila Corporation. Gila Corp. brought in speaker Greg Graham to conduct an off site seminar entitled, "The Three Chairs of Personal Ethics — In Which Chair Do You Sit?"

“As the company continues to grow and be recognized for our high level of ethical collection practices, it is essential that we challenge our leadership staff to evaluate their own personal ethical code of conduct,” said Swanick. All management were challenged to assess where they sit regarding personal standards of ethics as well as the ethical degree in which business practices are conducted.

The company’s entire management team comprised of all executives, management and key personnel from both the Municipal Services Bureau (MSB) and Gila Group business units were in attendance. “Conducting training like this not only challenges our employees, but also emphasizes to our clients that we are serious about ethics. Ethical collection practices are a top priority at all times, and we take necessary steps to align the entire company,” Swanick added. Gila Corp has committed to train its entire staff including all collectors in the Fall of 2009.

About Gila Corporation
Founded in 1991, Gila Corporation is a leading nationwide provider of receivables management and business process outsourcing solutions. Headquartered in Austin, Texas, the Company offers outsourced collections, payment processing and call center services to governmental entities, financial services clients and higher education institutions across the country. Through its strategic business units, Municipal Services Bureau (MSB) and Gila Group, the Corporation empowers more than 350 talented employees with advanced technology, data management tools, and leading edge business practices to exceed the expectations of its clients. MSB collects delinquent court fines, fees and debts for a wide variety of governmental entities. Gila Group specializes in outsourced collections and customer service functions for financial institutions.

Gila Corporation distinguishes itself based on its Experience, Execution, and Ethics; the firm has also achieved ACA International’s Professional Practices Management System (PPMS) certification. Currently less than 1% of the more than 7000 collection agencies provide the benefits of this certification to their Clients. For more information, please visit www.GilaCorp.com or call # 1-800-568-7004.