PR - TeleTech Signs Agreement with Nationwide Wireless Provider

TeleTech Holdings, Inc. (Nasdaq:TTEC), a global provider of business process outsourcing (BPO) solutions, today announced that it has signed a three-year agreement with a national provider of wireless voice, messaging, and data services.

TeleTech will be serving the client from a state-of-the-art delivery center in North America. The company’s scalable, innovative global delivery model was a key differentiator for the client, as was TeleTech’s ability to deploy services quickly. TeleTech has begun launching 700 new workstations with the intent to expand the business significantly in 2008.

"We are delighted to support this client’s wireless customers with new product offerings," said Kenneth Tuchman, chairman and chief executive officer of TeleTech. "Our global sourcing model supports multinational clients seeking various levels of BPO support, allowing them to expand and diversify in markets all over the world."

TeleTech, a leader in serving the communications services industry, brings together advanced technologies and human capital to deliver superior return on investment to clients through high-value, innovative solutions. TeleTech assists clients with agility and growth by transforming their infrastructure and business processes to optimize existing assets, lower costs, and provide new revenue streams. In addition to communications clients, TeleTech provides configurable solutions across five other industries.