Columbus, Ga.-based TSYS today announced the launch of n>gen, a new business paradigm that makes it easy for TSYS clients to efficiently and thoroughly manage all their complex payments-related business needs with point-and-click ease.
n>gen is not a conversion to a new platform — it adds a new level of business intelligence made available through analytical-based services, giving institutions a “total” view of their portfolios to make actionable, well-informed decisions on growth opportunities and overall risk.
More than two years in the making, TSYS formed a think tank comprising technology and business team leaders to develop n>gen. The first stage of this multi-phased initiative is expected to be available in Q4 2008, and focuses on making the client experience easier, faster and more efficient.
“n>gen is not a singular innovation— it is a change in the way we do business, and it provides our clients with the tools and data to make rapid and sound business decisions,” said M. Troy Woods, president and chief operating officer of TSYS. “Over the next year we will begin to unveil elements that are all part of n>gen and that cross the payments landscape while enabling our clients to touch any part of the globe with technologies and services intended to delight their customers.”
n>gen is a multi-stage initiative that will begin with a customized Web portal, serving as a central point of entry for TSYS clients to access their information from any TSYS platform as well as the client’s proprietary platforms. TSYS clients can customize their Web front-end display to include a dynamic view of market insight and payment trending reports, based on economic factors and market conditions. Clients can make requests for development, create statement messaging and view reports online.
The n>gen initiative also includes the introduction of a series of innovative technologies, including a single platform for debit and credit, mobile and RFID technologies, all designed to drive business growth and consumer convenience.
“We must equip our clients with the foundation and tools necessary to meet tomorrow’s payment needs,” said Philip W. Tomlinson, chairman of the board and chief executive officer of TSYS.