Salt Lake City-based IAT is pleased to announce that National Credit Solutions (NCS), a full-service contingency collection agency, has chosen CT Center as their first predictive dialing solution. IAT provides predictive dialing and interactive contacting solutions for collection organizations of all sizes.
A small but growing agency in Oklahoma City, Okla., National Credit Solutions collected debts for two years without a predictive dialer. When the lists became harder to successfully dial manually and still make clients happy, President Brett Evans went searching for a dialer and found IAT’s CT Center.
“Without a dialer, I’ve had to turn down clients because I lack the manpower to work the lists properly,” Evans said. “With CT Center, I hope to work like a 20 man shop, but employ only 10 people.”
Jeff Savage, IAT National Sales Manager, said National Credit Solutions problem is not unusual. “It used to be mainly larger agencies seeking predictive dialing technology,” Savage said, “but now the technology is becoming more and more essential for even the very small agencies to stay productive and competitive. IAT is excited to help National Credit Solutions increase agent productivity and gain that competitive edge.”
Dave Rudd, IAT President and CEO, said, “We are proud to welcome NCS into our family of hundreds of satisfied customers. We are happy to work as a true business partner with NCS to help them achieve their goals and satisfy the needs of their clients.”
About IAT
IAT provides predictive dialing and interactive communications contacting solutions for the collection industry and related markets. Their products are installed in hundreds of organizations throughout the U.S., Canada, and South Africa. Using their cutting-edge product offering, CT Center, their Predictive Dialer and Outbound/Inbound Interactive (IVR) Communications systems can operate simultaneously on a single Windows platform. In addition to site-premised systems, CT Impact, IAT’s Hosted Broadcast Messaging and Predictive Dialer service, increases debt recovery without an initial capital investment and no setup fees. By developing innovative and reliable products and services, and providing outstanding customer service and support, IAT helps customers become significantly more productive and profitable. Founded in 1986, IAT is a privately held company based in Salt Lake City. To learn more about IAT, CT Center, and CT Impact, visit www.iat-cti.com, send an email to info@iat-cti.com, or call 800-574-8801.
About National Credit Solutions
National Credit Solutions offer pre-collect and collections services for medical, credit card, personal loans, bad checks and auto finance. NCS services are available in all 50 states. They work on a true contingency basis, meaning they cover all collection costs. They also buy debt portfolios. With some of the highest recovery rates in the industry, NCS focuses on upholding industry standards and adhering to the strict code of ethics governed by the FDCPA; their goal is the revival of values within the collections community. Founded in 2006, National Credit Solutions is a privately held company based in Oklahoma City, Okla. To learn more about NCS, visit www.nationalcreditsolutions.net or call 800-384-0585.