Continental Service Group, Inc. d/b/a ConServe is proud to announce that they have once again been recognized as the number one Private Collection Agency on the U.S. Department of Education Unrestricted Contract for the Quarter ending in March 2014.

This honor was earned during the same quarter the U.S. Department of Education had documented that, as a group, Private Collection Agencies achieved record breaking recoveries.

“Our performance is a direct result of the combined efforts of our employees who work on our U.S. Department of Education contract,” said Brandon Booker, Director of Operations and interim Vice President of Operations at ConServe. “It is also reflective of the effectiveness of the initiatives deployed enterprise wide, that permeate our culture and are the reason so many of our Clients proudly claim ConServe as their top collection agency.”

ConServe has held contracts with the U.S. Department of Education since 2004.

Founded in 1985, Continental Service Group, Inc. (d/b/a: ConServe), has provided accounts receivable management services in the higher education, government and commercial markets. ConServe was ranked as the number one performing Small Business Collection Agency on the U.S. Department of Education’s Student Loan Collection Contract from 2004-2010. In 2009, ConServe was again awarded a long term contract by the Department of Education. ConServe was recognized as the number one Private Collection Agency on the U.S. Department of Education Unrestricted Contract for the first quarter in 2014.

ConServe has also achieved the ACA International Professional Practices Management System (PPMS) certification. Less than 1% of collection agencies nationwide offer the benefits of this certification to their Clients. This designation is the collection industry’s standard for quality management. ConServe was a recipient of the Rochester Business Ethics Award, listed on the Inc. Magazine’s 5000 fastest growing companies, named a Rochester Top 100 company 11 times in the last 12 years, named by insideARM.com as one of the Best Places to Work in Collections and earned the Greater Rochester Quality Control’s Customer Excellence Award.

Visit ConServe online at www.conserve-arm.com.


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