PR - eTelecare Adds Major Credit Card Issuer to Client Roster

Published on:
12 November 2007 at 06:30 a.m. ET

Written by: Press Release –

http://www.insidearm.com/news/00014547-pr-etelecare-adds-major-credit-card-issue/

eTelecare Global Solutions (Nasdaq: ETEL) a leading provider of complex business process outsourcing (BPO) solutions, announced a new contract with a major credit card issuer. The program is expected to launch beginning in November 2007, and will be managed out of a Philippines eTelecare delivery center.

According to John Harris, president and chief executive officer, eTelecare will initially provide a sales program aimed at the credit card issuer’s current clients.

"The customer — a longstanding buyer of outsourced services — chose eTelecare on the strength of our ability to provide innovative and cost-effective BPO solutions," said Harris. "This is an attractive business opportunity in its own right and further expands our presence in the financial services marketplace."

As a result of eTelecare’s commitment to BPO best practices, it is one of the most honored delivery centers in the world and has won more than 65 awards globally since 2000. The company’s recent honors include six 2007 "Top 50" awards from Customer Interaction Solutions, 2006 "Top Outsourcer" awards in eleven categories from ContactCenterWorld.com and "Best of Show: Best Outsourcer" at the International Call Center Management conference.

PR - eTelecare Adds Major Credit Card Issuer to Client Roster

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