Risk Management Resources (RMR) and Mercantile Adjustment Bureau (MAB) have entered into a strategic partnership to broaden the collection solutions available to leading credit grantors.
Through the partnership, RMR provides seamless migration of pre-chargeoff first party collection services utilizing the MAB platform. The organizations then work together to deliver top tier results in customer-concentric fashion. The partnership has delivered nearly 100 FTE servicing credit card, student loans, mortgage, and consumer loans to three top US banks in its first 60 days.
RMR is the premier credit industry consulting firm that has provided solutions for companies in North and South America, Europe, and Asia. RMR also provides education and consulting services.
Mercantile Adjustment Bureau has been a leading provider of first and third party collection services to large and mid-size issuers, lenders, and debt purchasers for 75 years. Mercantile currently operates call centers in Buffalo and Rochester, NY, as well as Tampa, FL.