Salt Lake City-based IAT celebrates 22 years of success in the dialing technology industry on March 6, 2008. They attribute this unusual longevity and success in the industry to a focus on customer service and a drive to provide the very best in collection-specific products and services.
"IAT has worked hard to become recognized as one of the collection industry’s top providers of technology,” said Dave Rudd, IAT President and CEO. “We are ready to meet the challenges necessary to maintain our leadership position.”
Since IAT’s beginning in 1986, the company has catered to their clients’ needs, responding to suggestions and providing solutions that have helped them dramatically increase productivity and profitability. IAT’s legacy product, SmartDial, was the first predictive dialer created specifically for the collections industry. For years, the name “SmartDial” was synonymous with “predictive dialer.” Today, IAT continues to offer high-quality dialing technology, with both CT Center (site-premised) and CT Impact (hosted) predictive dialing and broadcast messaging solutions.
“We are proud of our history and the fact that hundreds upon hundreds of collection organizations have chosen our products to assist them in their businesses,” Rudd said. “We thank our clients for placing their trust in us and pledge to continue to provide leading-edge products and services.”
IAT strives to maintain long-standing relationships. Many of their customers have been with them for more than ten years. Several have been customers since the company started.
IAT provides predictive dialing and interactive communications contacting solutions for the collection industry and related markets. Their products are installed in hundreds of organizations throughout the U.S., Canada, and South Africa.