PR - Convergys to Provide Card Collections for Forbes 100 Firm

Convergys Corporation (NYSE: CVG), the global leader in relationship management, announced it has signed an agreement to provide debt collections for a major financial services firm, one of Forbes’ largest 100 public companies in the world.

Under the terms of the three-year agreement, Convergys will provide pre- and post-charge-off management services for the financial services firm’s credit card business unit. Convergys’ Accounts Receivable Management organization will perform the work in its Olathe, Kansas, facility.

Convergys receivable management solutions minimize bad debt using active account delinquency management, salvage revenue from recent charge-offs, and sustain customer loyalty on active accounts. As companies strive to increase their cash flow and improve customer relationships, the need for a high performing accounts receivables partner is more important than ever. Convergys eases the collections process by providing people, processes, and technology solutions that maximize recoveries.