Executive Change: AllianceOne Names C.J. Hamilton VP, Global Collections

Trevose, Pa.-based AllianceOne, a Teleperformance Accounts Receivable Management business, is pleased to announce the appointment of C.J. Hamilton as its new Vice President of Global Collections. Hamilton will be responsible for all Pre-Charge Off Collection operations for the Accounts Receivable Management Division which includes domestic, near shore and offshore sites in the US, Canada, Jamaica, India and the Philippines.  

Hamilton is a seasoned professional that brings 20 years of industry experience to his new responsibilities. Prior to joining AllianceOne, Mr. Hamilton was VP of Global Collections and Outsourcing at GE Money in Canton Ohio.  Before his 13 year career at GE, Mr. Hamilton spent seven years with Key Bank managing collection and recovery operations.  Hamilton will report to Tim Casey, CEO – AllianceOne Receivables Management Inc.

Casey noted, “C.J. brings the best of both worlds to this position; he has a deep understanding of the business combined  with a consultative, customer- oriented approach that major clients and prospects will appreciate.”

AllianceOne is a wholly owned subsidiary of Teleperformance, an international leader in contact center management with 281 contact centers, and a presence in 45 countries, servicing over 75 markets. Its business spans the full spectrum of CRM/BPO/IVR/ARM contact center solutions with 83,000 employees speaking 66 languages and dialects and handling over one billion customer contacts annually.