Salt Lake City, UT — IAT celebrates 23 years of success in the dialing technology industry on March 6, 2009. They attribute this unusual longevity and success in the industry to a focus on customer service and a drive to provide the very best in collection-specific products and services.
“I am extremely optimistic about IAT’s future,” said Dave Rudd, IAT President and CEO. “We have worked hard to become recognized as one of the collection industry’s top providers of technology. IAT is prepared to meet the challenges necessary to maintain our leadership position.”
IAT offers both hosted and site-premised predictive dialing and broadcast messaging, so collection agencies of all sizes can take advantage of the quality dialing technology. Since IAT’s beginning in 1986, the company has catered to their clients’ needs, responding to suggestions and providing solutions that have helped them dramatically increase productivity and profitability.
IAT’s legacy product, SmartDial®, was the first predictive dialer created specifically for the collections industry. For years, the name “SmartDial” was synonymous with “predictive dialer.” SmartDial’s successor, CT Center, combines both predictive dialer and broadcast messaging capabilities on a single Windows® platform. CT Center version 7.0, IAT’s newest site-premised product, will be released at the IAT Annual User Conference, April 14 – 17th in New Orleans, LA.
About IAT
IAT provides predictive dialing and interactive communications contacting solutions for the collection industry and related markets. Their products are installed in hundreds of organizations throughout the U.S., Canada, and South Africa. Using their cutting-edge product offering, CT Center, their predictive dialer and outbound/inbound IVR communications systems can operate simultaneously on a single Windows platform. In addition to site-premised systems, CT Impact, IAT’s Hosted Broadcast Messaging and Predictive Dialer service, increases debt recovery without an initial capital investment. By developing quality, collection-specific products and services, and providing outstanding customer service and support, IAT helps customers become significantly more productive and profitable. Founded in 1986, IAT is a privately held company based in Salt Lake City, Utah. To learn more about IAT, CT Center, and CT Impact, visit www.iat-cti.com, send an email to info@iat-cti.com, or call 800-574-8801.