PR - ACA International to Hold 22nd Annual March For Success Institute

This spring, healthcare professionals from across the country will gather to learn about the latest healthcare receivables management trends at ACA International’s 22nd annual March For Success Conference & Expo, held April 9-11, 2008, at the Green Valley Ranch Resort, Spa & Casino in Las Vegas. For the very first time, March For Success will also include a technology track that will pertain to everyone in the credit and collections industry—not just healthcare professionals. 

Several hundred chief executives, managers, operations and compliance officers will attend the event. Because healthcare is the largest market for debt collection and the industry as a whole is facing major changes in technology, March For Success will provide essential information for all collection professionals. In addition to the staff above, sales officers are also encouraged to attend the healthcare sessions, while information technology staff will want to check out the 13-plus hours of technology programming.

An enhanced exposition hall, increased opportunities for networking and special events including an optional golf tournament make this a comprehensive tool for business and professional development.

A joint keynote address by expert panelists will discuss how professional practices and IT controls, such as SAS 70 and Professional Practices Management System (PPMS) audits, can meet the changing needs of the industry.

Highlights of the healthcare agenda include:

- A Fresh Look at Physician Collections
Learn how to master your marketing efforts while collecting efficiently in the physician-practice collection market. Speakers will also discuss other non-hospital client types, such as billing companies, outpatient surgery centers and radiology groups.

- Trends in Patient Concern Management
This multi-perspective panelist session will take you through the patient concern tracking process. Speakers will discuss the identification of a patient concern and the process of tracking and managing the information. Minimizing risk and maximizing recovery are also important, so panelists will present information about the positive impact of ACA’s PPMS program and ACA’s Code of Ethics and Code of Operations.

- Medicare and Collections
Close attention has been placed on fiscal intermediaries and their interpretation of how Medicare accounts affect a hospital’s overall strategy for receivables collection.

- Healthcare Debt Buying
Whether you’ve decided to buy debt or you’re thinking about entering this market, don’t miss this panel discussion with perspectives from a provider, debt buyer and collection agency.

- Billing & Pricing Issues
Even an internationally renowned medical center must improve and reduce costs for medical billing. ACA is proud to announce that Bill Bertschinger from Rochester, Minn.-based Mayo Clinic will lead this session. You’ll not only get a provider’s perspective, but an industry leader’s perspective as well.

Sessions in the Information Technology track include:

- Communications Technology and the Fair Debt Collection Practices Act (FDCPA).
- Top Five Information Security Trends
- Data Analytics
- Cyber Liability
- Electronic Payments in the Collection Industry
- Speech Analytics

March For Success is open to members and nonmembers of ACA. Discounts are provided for registrations made before Feb. 27. For more information or to register for March For Success 2008, contact ACA’s Meetings Department at +1(952) 928-8000, ext. 114, or view the registration kit online at http://www.acainternational.org/mfs.