NCO Group Receives 2008 MVP Quality Award from Customer Interaction Solutions Magazine

HORSHAM, PA – NCO Group, Inc. (“NCO”), a global provider of business process outsourcing services, announced today that it was selected by Customer Interaction Solutions magazine as the silver winner of the 2008 MVP Quality Award for the second consecutive year. This prestigious award recognizes NCO’s place as a leader in the customer relationship management industry.

Commenting on the award, Steven Leckerman, Executive Vice President and Chief Operating Officer of NCO, remarked, “This award is a testament to NCO’s commitment to setting challenging goals while operating to the highest ethical and performance standards. It is truly the result of the hard work and dedication put forth by our entire organization, which allows us to deliver outstanding results for our clients.”

Each year, Customer Interaction Solutions magazine bestows its MVP Quality Award on companies that have demonstrated the highest commitment to quality, excellence, and customer service. In the end, a select group of contact center industry standouts have been honored with gold, silver, and bronze MVP Quality Awards in various categories.

“NCO is being honored with a prestigious MVP Quality award because they have proven excellence in taking and improving quality measures,” said Nadji Tehrani, Executive Group Publisher and Editor-in-Chief of Customer Interaction Solutions. "They have impressed our editors at Customer Interaction Solutions with their ability to build a feeling of community within their company, while providing the best service they can give to their clients. NCO has demonstrated a true commitment to high ethical standards, stringent policies and challenging goals.”

The official winners of the 16th Annual MVP Quality Award were published in the February 2009 issue of Customer Interaction Solutions magazine and featured online at www.cismag.com.

About NCO
NCO Group, Inc. is a global provider of business process outsourcing services, primarily focused on accounts receivable management and customer relationship management. NCO provides services through over 100 offices in the United States, Canada, the Philippines, Panama, the Caribbean, India, the United Kingdom, Mexico, and Australia.

About Customer Interaction Solutions
Since 1982, Customer Interaction Solutions (CIS) magazine has been the voice of the call/contact center, CRM and teleservices industries. Customer Interaction Solutions magazine has helped the industry germinate, grow, mature and prosper, and has served as the leading publication in helping these industries that have had such a positive impact on the world economy to continue to thrive. Through a combination of outstanding and cutting-edge original editorial, industry voices, in-depth lab reviews and the recognition of the innovative leaders in management and technology through our highly valued awards, Customer Interaction Solutions strives to continue to be the publication that holds the quality bar high for the industry. Please visit www.cismag.com.

About TMC
Technology Marketing Corporation (TMC) is an integrated global media company helping our clients build communities in print, in person and online. TMC publishes Customer Interaction Solutions, INTERNET TELEPHONY, Unified Communications, and NGN Magazine. TMC is also the first publisher to test new products in its own on-site laboratories, TMC Labs. TMCnet, TMC’s Web site, is the leading source of news and articles for the communications and technology industries. TMCnet is read by two to three million unique visitors each month worldwide, according to Webtrends. In addition, TMC produces INTERNET TELEPHONY Conference & EXPO and Communications Developer Conference.

For more information about TMC, visit www.tmcnet.com.