Kaulkin Ginsberg Company, the leading M&A and strategic advisory firm in the outsourced business services (OBS) industry, has released a new downloadable report on mergers and acquisitions for the third quarter of 2011. The OBS industry is comprised of a range of business sectors including customer relationship management (CRM), business process outsourcing (BPO), revenue cycle management (RCM), and accounts receivable management (ARM).

The new report, produced by insideARM’s Creative Services team, was designed by Naveen Hariprasad, Senior Product Marketing Manager; content was directed by Michael Klozotsky, Managing Editor, insideARM.com.

The centerpiece of the report highlights a substantial increase in year over year total deal value, even as the number of transactions in Q3 2011 remained on par with transaction volume during the same period in 2010. Kaulkin Ginsberg’s senior dealmaker, Mark Russell, noted, “The domestic ARM market continues to garner interest, but today strategic and financial buyers are primarily attracted to acquisition opportunities in markets with organic growth opportunities.”

In addition to a comprehensive analysis of OBS industry transaction value and volume, which KGC has tracked since its inception in 1989, the Kaulkin Ginsberg Q3 2011 M&A Report features a series of articles and additional resources directed at the concerns of owners and executives in the OBS industry.

“Kaulkin Ginsberg is much more than a boutique provider of M&A services, and its goal with this report was to offer useful information and strategic advice to corporate decision makers in a contemporary, easy-to-digest format. I think Mr. Hariprasad’s modern design fittingly captures that vision, and the actionable content KGC created genuinely eclipses any other M&A and operational strategy-related overview of the OBS industry,” said Klozotsky.

Additional highlights of KGC’s Q3 2011 M&A Report include:

Missing an Opportunity to Take Advantage of the Recession? – David H. Lavine asks: Did you know that less than 33% family businesses survive the transition to a second generation, and only about 11% survive to a third generation. Given the current economic environment, 2011-12 may present a well-timed opportunity for closely held family businesses (CHFBs) to consider establishing value for transfers of ownership.

Strategic Planning Season: a Time for Change – Mike Ginsberg, CEO, offers practical suggestions for how OBS industry companies can begin launch their 2012 strategic planning to increase the likelihood of success in the coming year.

What’s Hot, What’s Not – Michael Lamm lays out an insider perspective on the ideas and best practices that are really moving the needle—and which are decidedly not—for OBS firms.

Trending­ – An exclusive look at the increasingly important role of social media in business today, and tips for whom to follow on Twitter, Facebook, and LinkedIn to build networking relationships and help guide your business.

For a free copy of the Kaulkin Ginsberg Q3 2011 M&A Report click here.