PR - TeleTech Expands Relationship With Leading Healthcare Provider

TeleTech Holdings, Inc. (NASDAQ: TTEC), one of the largest and most geographically diverse global providers of business process outsourcing (BPO) solutions, today announced that a leading healthcare provider has expanded its strategic agreement with TeleTech to include open enrollment for Medicare Part D coverage for the third year in a row.

The client, a Fortune 500 provider, first began working with TeleTech in 2005 and the business has continued to grow since that time. Under the terms of the new agreement, TeleTech will provide support to Medicare Part D beneficiaries. The program will help beneficiaries navigate the complex plans and guidelines in the federal program that subsidizes the costs of prescription drugs for Medicare recipients.

"We have been working with major healthcare providers to implement support for a variety of healthcare compliance and enrollment issues since 2005," said Kenneth Tuchman, chairman and chief executive officer of TeleTech. "We are excited that this longtime client has asked us to continue to support complex Medicare Part D coverage procedures to its consumer base."

TeleTech, a leader in serving the healthcare industry, brings together advanced technologies and human capital to deliver superior return on investment to clients through high-value, innovative solutions. TeleTech assists clients with agility and growth by transforming their infrastructure and business processes to optimize existing assets, lower costs, and provide new revenue streams.