Collection Agency Says Flexibility in Tough Times is the Key to Resolving Past-due Debt

Marlborough, MA: August, 2009; American Profit Recovery, a collection agency based in Michigan and Massachusetts has always used a diplomatic approach to resolving past due debt for clients and is working to educate business owners and operators on how they can manage past due accounts in this challenging economy.

A video Blog with Partner Jeff DiMatteo can be seen here with tips for businesses of all sizes. Tips such as opening lines of communication with consumers and develop more diplomacy with those consumers. http://www.youtube.com/watch?v=HynfbNl-8y4

More and more collection agencies are adopting not only methods that allow them flexibility when working with consumers but are also focusing on helping consumers work out sensible solutions and payment options to their outstanding debt. American Profit Recovery is counseling many businesses of all sizes work through these challenging times by creating solutions to their accounts receivables challenges.

The bottom line is that keeping customers is far less expensive than finding new ones,” states Jeff DiMatteo, partner at American Profit Recovery. “With our economy in the shape it’s in, it’s vital for businesses owners to act on past due accounts with diplomacy, an understanding of the consumer’s situation and a willingness to offer solutions such as payment plans and other types of resolutions.” American Profit Recovery is offering businesses support in the following areas;

• Detailed record keeping and prompt invoicing: APR offers advice on the accounts receivable process and when to act on past due accounts.
• Diplomacy: Ways to implement a diplomatic approach to collect on past due accounts.
• The benefit of using a collection agency and a flat-fee system of collecting.
• When to use and the benefit of using a third-party collection agency and the resources one can save a business.

American Profit Recovery (APR) is a collection agency with offices in Massachusetts, Michigan and North Carolina. Founded in 2004, APR specializes in the collection of third-party debt in industries such as medical/dental, banking, trades, lawn care and other professional services. The firm serves approximately 2600 clients. 800-711-0023 http://www.americanprofit.net/