Firstsource awarded Payment Card Industry Data Security Standards Certification

MUMBAI, INDIA and NEW YORK, NY — Firstsource Solutions, a global provider of business process outsourcing (BPO) services, today announced they have received the Payment Card Industry Data Security Standards (PCI DSS) certification. The PCI DSS is a set of comprehensive requirements for enhancing payment account data security and is intended to help organizations proactively protect customers’ account data.  

“Clients more than ever are sensitive to the potential for security breaches and fraud involving consumers’ credit card information, so we want them to know that Firstsource is fully compliant with PCI’s stringent security requirements,” commented Arjun Mitra, SVP of Operations, Collections at Firstsource.  “As a leader in the collections industry, Firstsource is one of the few organizations that has completed this process and believes that this certification should become an industry standard.”

The PCI DSS is a multifaceted security standard that includes requirements for security management, policies, procedures, network architecture, software design and other critical protective measures. It was developed by the founding payment brands of the PCI Security Standards Council, including American Express, Discover Financial Services, JCB International, MasterCard Worldwide and Visa Inc. Inc. International, to help facilitate the broad adoption of consistent data security measures on a global basis.

Firstsource received the PCI DSS certification in August 2009. This recognition underscores Firstsource’s commitment to providing best-in-class collections services.  These include back office operations such as collections management (both early- and late-stage), credit risk evaluation and application processing.  Firstsource works with six of the largest credit card companies in the United States.

The certification was completed by SecurityMetrics, a leading provider of PCI DSS security solutions which is recognized by the PCI as a security assessment provider.

About Firstsource
Firstsource (NSE: FSL, BSE: 532809, Reuters: FISO.BO, Bloomberg: FSOL@IN) is a leading global BPO (business process outsourcing) service provider headquartered in India. Firstsource provides customized business process management to global leaders in the Banking & Financial Services, Telecom & Media and Healthcare sectors. Its clients include Fortune 500 and FTSE 100 companies. Firstsource has a global delivery model with operations in India, U.S., UK, Argentina and Philippines. (www.firstsource.com).