Santa Rosa, Calif.-based Transworld Systems Inc., an industry leader in profit recovery, and San Diego-based LeonardoMD, Inc., a premier provider of web-native practice management and clinical software, recently collaborated to offer medical practices a completely integrated solution to streamline the collections process for slow-paying patient accounts and insurance resolution. LeonardoMD selected Transworld as the collection agency to offer its collections service, GreenFlag Profit Recovery, to all LeonardoMD clients at preferred pricing.
"This is an ideal collaboration because not only are both our innovative services web-based, but we both share a commitment to superior customer service," said Ken Eissing, Senior Vice President and General Manager, Transworld Systems Inc. "LeonardoMD’s interface with our GreenFlag service provides mutual clients with an easy-to-use technology that will streamline their operations as well as allow them to focus on what they do best — providing quality medical care."
The seamless GreenFlag / LeonardoMD interface minimizes internal efforts and reduces billing costs, subsequently increasing practices’ cash flow. Practices have two options in order to transfer their delinquent accounts to Transworld Systems to handle the collections — they can flag them and send them over with a few mouse clicks, or they can establish pre-determined parameters for when collections are to begin, and the system will automatically send them over to Transworld Systems.
"We’ve seen tremendous results and saved time in the process," said mutual client Becky Frias of Gastroenterology Diagnostic Clinic in Pasadena, TX. "The software interface was easy to set up due to the excellent support we receive from LeonardoMD. Now that it’s up and running, I don’t have to spend hours entering the data. To be honest, I’m surprised at the vast improvement in both patient and insurance collections."
Transworld Systems also provides the impact of third-party intervention, while preserving valued patient relationships. Transworld Systems has extensive experience in the healthcare industry and has been an MGMA (Medical Group Management Association) AdminiServe Partner (AdminiServe is the branded name for the association’s preferred supplier network.) since 1998. Transworld also recently attained the coveted Healthcare Financial Management Association (HFMA) Peer Review designation.
"As insurance carriers continue to cut reimbursement and make it increasingly difficult for medical practices to thrive, forward-thinking practices are turning to new solutions to fight back," said Kyle Palla, Vice President of Business Development, LeonardoMD. "The collaboration between LeonardoMD and Transworld Systems enables practices to streamline their collections efforts at a critical time in the revenue cycle. The LeonardoMD web-based practice management software and EMR (electronic medical records) eliminates the IT hassles typically associated with medical collections, and this alliance demonstrates our commitment to offering new solutions to automate the revenue cycle."