Resource Management Services Announces July Auditing Month Webinar Series

SANTA FE SPRINGS, Calif. – Resource Management Services, Inc. announces “July Auditing Month” Webinar Series conducted by Bev Evancic, Vice President, Resource Management Services, Inc., and author of Recovery Management: Collecting the Uncollectible Account.

Travel budgets are tight, but it doesn’t mean you don’t need to go without training, or not be up-to-date on the latest ideas and techniques for agency management and agency auditing.  

Resource Management Services is taking this opportunity to announce a new product offering -short-subject training webinars.  July focuses on Agency Auditing with 3 webinars: July 8th, Agency Auditing 101, July 15th, Auditing Legal Efforts (Agency or Attorney) and July 22nd, Auditing Payments and Remittances. Each webinar is one hour in length, and cost is only $89. With record placements to agencies, and record bankruptcies of agencies, it just might be time for you to declare Agency Auditing Training Month for you and/or your department.

July 8th Webinar – Agency Auditing 101 begins with “Planning the Audit”.  Planning the audit will help you determine if it will be on-site or remote, the frequency of the audits, signs of when to audit, questionnaire prior to Audit and notification to the collection agency.

Then we will move on to “Performing the Audit”.  Performing the audit will help you establish what is important to you.  This section will also cover contract compliance, scoring the results, samples, licensing, insurance and FDCPA and state compliance.

This webinar will conclude with “Action and Feedback from the Audit”.  This section will discuss plan of action by the agency, your expectations and the follow-up audit.

July 15th Webinar – Auditing Legal Efforts will begin with “Procedures, Expectations and Verifications”.  We will discuss Validation letters, attempts to contact before and after judgment, location verification, asset verification, court process and follow-up, licensing and insurance.

We will also discuss assignment to another attorney and network attorneys.  We will conclude with money issues such as payment processing and remittance and court costs and attorney fees.

July 22nd Webinar – Auditing Payments & Remittances will discuss auditing payment processing and remittance activity.  In this webinar we will cover procedures and security, such as mail process, cash handling, payment posting, deposits, phone payments, credit card payments web initiated payments, non sufficient fund payments, payments on closed accounts, post-dated checks, credit balances and fees assessed.  We will also talk about contract compliance.  
 
For more information please go to http://www.resourcemanagement.com/training.html