Firstsource Renews HFMA Peer Reviewed Designation

The Healthcare Financial Management Association (HFMA) today announced that, following rigorous review, Firstsource Solutions USA (Firstsource) has once again consistently met the “Peer Reviewed by HFMA®” standard. HFMA reviewed a suite of healthcare revenue cycle solution services from Firstsource as part of the annual evaluation process to maintain the “Peer Reviewed by HFMA®” for MedAssist® Eligibility Services, Receivables Management Services, Healthcare Collection Services and the Medical Advantage Plan (MAP™).

Firstsource developed these services as solutions to the growing population of uninsured patients in America. Firstsource’s Peer Reviewed services assist patients and help hospitals improve cash flow, maximize reimbursement and reduce bad debt.

”For the fourth year in a row, Firstsource is pleased that its products are recognized as Peer Reviewed by HFMA®,” said Thomas J. Watters, President and CEO, Global Healthcare Solutions. “The Peer Reviewed designation is a recognition based on the stringent process and high standards set by HFMA. We have great respect for HFMA due to the informational, educational and networking benefits HFMA provides to its members.”

HFMA’s Peer Review process is designed to provide healthcare finance professionals with an objective third party evaluation of products and services used in the healthcare finance workplace. The rigorous, eleven-step process consists of a peer review panel that includes current customers, prospects who have not made a purchase, and expert HFMA Peer Review board members. Peer Review status approval of the product or service and its performance claims are based on effectiveness, quality and usability, price, value, and customer and technical support.

“We’re pleased to have Firstsource renew their HFMA Peer Reviewed designation,” says HFMA President and CEO Richard L. Clarke, DHA, FHFMA. “The HFMA Peer Review process assures our members, through a rigorous evaluation, that the reviewed product or service meets an objective third party evaluation that assesses overall effectiveness, quality, and value.”

The Healthcare Financial Management Association (HFMA) provides the resources healthcare organizations need to achieve sound fiscal health in order to provide excellent patient care. With over 36,000 members, HFMA is the nation’s leading membership organization of healthcare finance executives and leaders.

Firstsource is a leading global provider of customized BPO services to the Healthcare, Telecom & Media and Banking and Financial Services industries. Its clients include Fortune 500, FTSE 100 and Nifty 50 companies. Firstsource has a “rightshore” delivery model with operations in India, U.S., UK and Philippines.