Firstsource and RSource Announce Partnership to Enhance Service Offerings

Louisville, Ky. and Boca Raton, Fl. – Firstsource Solutions (“Firstsource”), a leading global business process outsourcing (BPO) provider, and RSource, an attorney-led healthcare receivables management company, today announced a cross-marketing partnership agreement.  As leading healthcare revenue lifecycle companies, RSource will market Firstsource’s MedAssist® Eligibility Service and Firstsource will promote RSource’s Problem Claims and Denials Service offerings.

“The RSource team has a strong reputation throughout the industry for maximizing returns from problematic accounts,” said Tom Watters, President Healthcare and CEO North America, Firstsource.  “This partnership will produce a potent blend of eligibility solutions combined with demonstrated success tackling problem claim and denial resolution services for healthcare providers.” 

Larry Reid, CEO of RSource, added: “Firstsource’s MedAssist® Eligibility Service is a recognized industry leader in eligibility services across the country and we are very pleased to be able to bring this powerful platform of solutions to our hospital clients.”

Firstsource Healthcare today represents nearly 40 percent of the firm’s overall revenues. Firstsource provides BPO services to more than 800 leading U.S. hospitals, and its payer clients include leading U.S. healthcare insurance companies. Firstsource offers a suite of services that include MedAssist® Eligibility Services, end-to-end business office outsourcing, revenue cycle management and collections. Through a focused operational strategy, Firstsource helps healthcare providers nationwide to improve cash flow, maximize reimbursement and reduce bad debt.  For payer clients, Firstsource provides domain expertise in front-end mailroom and document processing, claims processing and adjudication. 

About RSource
RSource is an attorney-led Healthcare Receivables Management company specializing in the resolution of stalled, disputed, and complex claims and the management of problem payer classes.  Service lines include Problem Claims, Denial Management, Workers Compensation, MVA, Liability and International Claims.  Problem claims and payer classes deplete a disproportionate amount of hospital resources and drive up a hospital’s cost to collect.  By referring these challenges to RSource, a hospital can refocus its staff on more current, liquid inventory, improving or maintaining A/R days and maximizing reimbursement.  RSource has a proven track record, and a reputation for treating payers and patients with respect while aggressively pursuing timely and maximum reimbursement for its hospital clients. (www.rsource.com)

About Firstsource
Firstsource (NSE: FSL, BSE: 532809, Reuters: FISO.BO, Bloomberg: FSOL@IN) is a leading global provider of customized BPO services to the Healthcare, Telecom & Media and Banking and Financial Services industries. Its clients include Fortune 500, FTSE 100 and Nifty 50 companies. Firstsource has a “rightshore” delivery model with operations in India, U.S., UK and Philippines. (www.firstsource.com).