Marcelo A. Aita is President and CEO for the NCB group of companies. NCB Management Services, Inc. is a national accounts receivable management company providing call center solutions to major financial institutions, commercial clients, debt buyers, and private schools since 1994. Prior to joining NCB in 2008, Marcelo held various finance and operations positions over 17 years at HSBC. In his last position at HSBC, as National Director–Call Center Operations for HSBC Card Services, North America, his responsibilities included managing customer service, sales, retention, and collections functions for the bankcard business.
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