Christopher Willis

White House Announces New Initiatives Targeting Consumer Experience

CFPB Releases Supervisory Highlights Focusing on Debt Collection and Loan Servicing Practices

CFPB Moves to Widen Supervisory Scope in Consumer Payments Market

New Trends in How the CFPB Gathers Information [Podcast]

State Attorney General Calls on CFPB to Heed Fifth Circuit’s Ruling in Community Financial Services Association of America

CFPB Focuses on Student Loans — Especially Those Made by Schools — in Latest Supervisory Highlights

Banking Groups Challenge CFPB’s RFI on Customer Service

Your Problems Come on Two Legs: Managing Consumer Complaints [Podcast]

Fair Lending 101 for Debt Collectors [Podcast]

New York Reduces Judgment Rate on Consumer Debts to 2%

CBA Issues White Paper Advocating CFPB’s Use Of Rulemaking And Guidance In Lieu Of “Regulation By Enforcement”

CFPB Orders Six Large Technology Platforms Offering Payment Services to Provide Information

CA DFPI Issues Draft Rules to Implement CCFPL Provisions on Complaint Handling, UDAAP Definition for Commercial Transactions

FTC settles first enforcement action targeting “debt parking”

CFPB Files Amicus Brief in FDCPA Case About Social Security Benefits